Ready problems importing mail

If you're having problems downloading email from your former account into Gmail or if emails are missing or deleted after your import, follow the tips below.

If you only want new mail, set upwards automatic forwarding instead.

Quick fixes to endeavour start

If yous're having problems importing your mail, endeavor each of the steps below. Later you try each 1, check to see if the problem is fixed.

  • Check that you entered the correct password.
  • Make sure the business relationship you're trying to import from still works.
  • Delete and and then add back the email address you lot're importing from. Here'southward how:
  1. On your computer, open up Gmail.
  2. In the top right, click SettingsSettings and then  See all settings.
  3. Click the Accounts and Import or Accounts tab.
  4. In the "Cheque postal service from other accounts" section, delete the email accost you lot're importing from, then add it back.

If the higher up steps didn't piece of work, bank check for problems with the program Gmail uses to get mail from other accounts.

Fix issues connecting to some other account

Choose the type of account yous're having issues importing from:

A different email provider

If y'all're having bug importing email from another email account, like Outlook or Yahoo, check your other email business relationship's settings. Make sure:

  • The name of the other email's Popular server is the same equally the one yous entered in Gmail
  • The other email program allows leaving messages on the server
  • The port is either 110 or 995

If filling in the right info doesn't work or if your other provider doesn't provide Popular access, contact the provider.

A different Gmail address

If you're having problems importing your mail from some other Gmail address, including ane you got through piece of work, schoolhouse, or another organization, effort these steps.

Change your access settings

If you stop Gmail from blocking sure apps and accounts, your import might first working. In the business relationship you're importing from, try assuasive access to your account.

Cheque your POP settings

Footstep 1: In the account yous want to import from, check that y'all've set up up POP.

  1. On your computer, open your email account.
  2. In the peak right, click SettingsSettings and then See all settings .
  3. Open the "Forwarding and POP/IMAP" tab.
  4. In the "Pop Download" section, check that it says "POP is enabled."

Pace 2: In the business relationship you want to import to, bank check your import settings.

  1. On your reckoner, open up Gmail.
  2. In the top right, click SettingsSettings and then Encounter all settings .
  3. Open up the "Accounts and Import" tab.
  4. In the "Check post from other accounts" section, select the account you're trying to import from.
  5. Make sure y'all're using the following settings:
    • Username: Your full electronic mail address (for example, yourname@yourdomain.com)
    • Password: Your Gmail countersign
    • Popular Server: popular.gmail.com
    • Port: 995
    • Leave a copy of retrieved message on the server: Unchecked
    • Always use a secure connexion (SSL) when retrieving mail: Checked
  6. If you aren't getting emails after 2 hours, check for other problems.

Other problems getting email

If you lot have one of the following issues, try once again later or get in touch with your other email provider:

  • Connectedness timed out
  • Connectedness reset
  • Emails arrive more in one case
  • Emails arrive in the incorrect order
  • Still getting new emails after you stopped an import

For the problems below, follow the steps. If the steps don't work, try again later or contact your other email provider.

Read error

Delete or move the oldest email that wasn't imported.

Empty line

Look for an email that has a single period on a line by itself. Delete this email.

Too many messages on the other server

Your other account has more emails than Gmail is able to import. You can:

  • Delete emails from your other inbox
  • Move some emails from your inbox into folders

Some emails don't go far

Attempt searching for your mail:

  1. On your computer, open up Gmail.
  2. In the search bar at the top, enter "in:anywhere" and and so your search terms.
  3. Printing Return or Enter.

You tin besides cheque folders in your other electronic mail account for mail that didn't import.

Can't observe emails subsequently import

If some of your emails are missing afterwards you lot imported them, follow the steps beneath. After yous try each step, bank check to see if the problem is fixed.

Stride 2: Check the size of your email

Gmail can't import emails that are 150 MB or bigger, including any attachments.

Here's how to search Gmail for emails by size:

  1. Open Gmail.
  2. In the search box:
    • To search for emails past size, enter size: followed by the size in bytes. For example: size:1000000
    • To search for emails bigger than a certain size, enter larger: followed by the size in bytes. For case: larger:10M
    • To search for emails smaller than a sure size, enter smaller: followed past the size in bytes. For instance: smaller:10M

To check the size of an email from a different provider, like Outlook or Yahoo, refer to the other provider'due south client support.

Nevertheless having problems

If you still accept problems, check your business relationship settings, contact your tertiary-party email provider, or post a question in the Gmail Assist Forum.

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